In this AXLR8 FAQ section we collect some questions that often get asked by clients. If you cannot find the subject you need, please try the search function (top RHS) or click on te headings below to expand them. Also, try the courses link for training videos. Failing that, AXLR8 have a helpdesk for client support with trained consultants available during office hours.
Please also see our definitions page for some useful workforce management buzzwords!
- Open the what 3 words app and enter the 3 words here in order to find the exact Latitude and Longitude.
- Click ‘google maps’ Link
- In the URL you will get the Latitude and Longitude data
- Open the venue in AXLR8, click on the address line.
- Open the maps tab and click on ‘show lat/long’.
- Update the lat / long figures to match the google maps
- Zoom in to check it is correct. The common issue with What 3 Words is that one word slightly wrong could be a continent away from the right place! Sometimes toggling to “Satellite” view can be very helpful to ensure accuracy. Check with the client so the exact spot makes sense!
- You may find it easier to maximise the Map view using the button shown in the Satellite screenshot below.
- Save