by Rick Marengo | Sep 19, 2024
Each client must have two people trained up as Super Users on AXLR8 systems. Super User Responsibilities A Super User must (amongst other things): Support other staff within their business using AXLR8 unless some day-to-day details are documented and delegated to team...
by Rick Marengo | Sep 18, 2024
Here is the short answer. Every AXLR8 system is customised. That means yours may differ from standard AXLR8 documentation and training videos. Your business is successful because you do things better than your competitors! Every AXLR8 client can choose to change...
by Rick Marengo | Sep 18, 2024
Sometimes YouTube and other video on demand suppliers reduce the quality of videos you watch. This is to optimise them for bandwidth. If you are watching a comedy show or swimming training, quite a low image quailty is fine. If you are looking at a training session...
by Rick Marengo | Sep 18, 2024
This is really a matter for your machine settings but is such a common user question that we have published an explanation here. It is relevant for phones, Macs and PCs. The principles are the same but I have used Outlook 2016 screens running on Windows 11 which have...
by Rick Marengo | Sep 10, 2024
The short answer is that and AXLR8 user who does not know their password must reset it. Details and tips here . The reason is that the passwords are encrypted. Repeated attempts will disable the user account and a Super User will need to reactivate it. If you do not...
