Step one is to specify your requirements. Are you just looking for night guard check ins and outs (CICO) and proof or attendance? Do you need Welfare Checks for Lone Workers. If so, do you need hourly or half hourly checks? AXLR8 will provide a test portal so you can look at configurable options.
Some Example AXLR8 Control Room Configurable Options
Most of these take a moment to toggle on and off.
- Must staff confirm their shifts before the day?
- Alerts time tolerance (2 minutes before shift start or on shift start or 1 minute after shift start)?
- Should that staff member’s record show red or should it send a text to them.
- Should it text a business manager or even a subcontractor owner/manager if you are using third parties to deliver some of your contracts?
- All shifts need CICO or just some?
- Geofencing?
- Do all shifts need CICO or are there staff present from the client to do manual checks during most day shifts?
- Obviously, you need to have some data from staff or at least test data from your pilot group to be able to do a live test.
- Need a page for online Escalation procedures?
- Do some staff not have control of the screen to scroll and click such that they must only see alert conditions?
- Do some sites use AXLR8 Checkpoints and others use geo location?
- Must pictures also be uploaded with Check ins/outs and welfare checks?
- How frequent should the screen refreshes be?
- What contact data does your escalation procedure require to be presented: Manager contacts, Staff mobile number, site number, client management?
- How do you want to process incident logs?
- What is your policy when a staff member cannot use a mobile and manual CICO and welfare calls to a land line may be required on some sites?
Your AXLR8 consultant will work through these with you.
Allocating a Control Room Dashboard page
The AXLR8 Control Room Portal is allocated to one or more user accounts. They could be managers sitting at home, banks of agents in a physical control room or someone out and about checking up with a mobile device. Other reports may be created so that a manager can drill down into more information if required.
Configuration and performance
There are several competing priorities in any security system and so we have built in the flexibility to customise your reports and alerts together with the performance necessary for frequent refresh of field data. Thus, we have built in options including the ones you see set up for a client below.
Of course this is all in addition to GDPR compliance, security and all the other risk management and compliance matters we need to balance in business.
Please call AXLR8 Support for a demonstration but please consider the above factors so we can show you something that fits your business.